PROMATIC AI SOLUTIONS

Data deletion

Name: Promatic AI Solutions
Address: Badenwerkstraße am Festplatz 7, Karlsruhe, 76137, DE
Telephone: +49 162 4921831
Price range: €€

You can ask us to delete your personal data at any time. This page explains how.

1. How to request deletion

Send an email to contact@promaticai.solutions with the subject “Data deletion”.

If you spoke with our AI employee via WhatsApp or by phone, please include the phone number you used. This lets us identify your data reliably.

2. What data we may hold

Conversation histories from website chat, WhatsApp and phone, as text
Contact details
Appointment details

3. Automatic deletion

Conversation histories are deleted automatically after 30 days.

4. How we handle your request

We process your request within 30 days and confirm the deletion to you.

5. Statutory retention obligations

Data we are required to keep under statutory retention obligations (for example under commercial or tax law) is deleted once the relevant retention period has expired.

6. Controller

Promatic AI Solutions
Owner: Elvis Matic
Badenwerkstraße am Festplatz 7
76137 Karlsruhe
Germany

Telephone: +49 162 4921831
Email: contact@promaticai.solutions

7. Further information

You can find further information in our privacy notice.