Promatic AI Solutions
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PROMATIC AI SOLUTIONS

Privacy notice

1. Controller

The controller responsible for processing personal data on this website is:

Promatic AI Solutions
Owner: Elvis Matic
Badenwerkstraße am Festplatz 7
76137 Karlsruhe
Germany

Telephone: +49 162 4921831
Email: contact@promaticai.solutions

2. General information

Protecting your personal data is important to us.

We process personal data only where necessary to operate this website, handle enquiries, conduct appointments or provide our services.

Personal data means any information that can identify a person directly or indirectly.

Processing is based in particular on Article 6(1)(b) GDPR where necessary to take steps prior to entering into a contract or to perform a contract, and on Article 6(1)(f) GDPR where there is a legitimate interest in operating our website securely and economically and in handling business enquiries.

3. Hosting through Vercel

This website is hosted through Vercel.

Provider:

Vercel Inc.
440 N Barranca Avenue #4133
Covina, CA 91723
USA

When you access the website, technically necessary data may be processed. This may include in particular:

Processing is necessary to make the website available, ensure its stability and security, and detect technical errors and abusive access.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is in a secure, high-performing and reliable website.

We use a Vercel plan intended for business use. Where Vercel acts as a processor, processing is governed by the applicable data processing agreement. For international data transfers, Vercel provides, among other measures, EU standard contractual clauses and further data protection safeguards.

Data is stored only for as long as necessary for the relevant technical purpose or as required by statutory or technical retention periods.

4. Contact by email or telephone

If you contact us by email or telephone, we process the data you provide to handle your enquiry.

This may include in particular:

For business enquiries or steps towards entering into a contract, processing is generally based on Article 6(1)(b) GDPR.

For other enquiries, processing is based on Article 6(1)(f) GDPR. Our legitimate interest is in being able to respond to incoming enquiries.

Data is deleted once it is no longer needed to handle the enquiry, provided no statutory retention obligations prevent deletion.

5. Contact form

We provide a contact form on our website.

The following information may be processed:

We use this data solely to handle your enquiry and any resulting business communication.

For pre-contractual enquiries, the legal basis is Article 6(1)(b) GDPR. In other cases, processing is based on Article 6(1)(f) GDPR.

Providing this data is not required by law or contract. However, without the necessary contact information, we may be unable to handle your enquiry.

6. Form delivery through Resend

We use the email service Resend for the technical delivery of messages from the contact form.

Provider:

Plus Five Five, Inc.
2261 Market Street #5039
San Francisco, CA 94114
USA

When a form enquiry is transmitted, Resend may process your email address, name, message and other form data you enter.

Resend processes this data on our behalf to deliver the email technically.

Where Resend acts as a processor, processing is governed by a data processing agreement.

Resend provides, among other measures, EU standard contractual clauses for international data transfers and states that it participates in the EU-U.S. Data Privacy Framework.

Depending on the enquiry, the legal basis for processing is Article 6(1)(b) GDPR or Article 6(1)(f) GDPR.

7. Google Workspace

We use Google Workspace for our business communication, in particular Gmail, Google Calendar and Google Meet.

The provider for customers in the European Economic Area is generally:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

If you send us an email, arrange an appointment with us or take part in a Google Meet appointment, personal data may be processed within Google Workspace services.

This may include:

Processing is generally based on Article 6(1)(b) GDPR where it serves to establish or carry out a business relationship.

Google provides data processing terms for Google Workspace.

8. Google Calendar appointment booking

Our website links to an external Google Calendar booking page.

The booking page is not embedded directly in our website. The free introductory call lasts 30 minutes. The paid 60-minute consultation is scheduled after payment.

Only when you open the booking link do you leave our website and access a Google service.

When you book an appointment, the data you enter on the booking page is processed, including, for example:

This information is needed to organise and conduct the appointment you request.

The legal basis is Article 6(1)(b) GDPR.

Booked appointments are processed in our Google Workspace calendar.

9. Google Meet

We use Google Meet for online meetings and consultation appointments.

During a meeting, data processed may include your name, email address, technical connection information and content you voluntarily provide in the conversation or chat.

Conversations are not recorded automatically.

If recording should be necessary in an individual case, this will take place only after participants have been expressly informed in advance and, where required, have given their consent.

The legal basis is generally Article 6(1)(b) GDPR.

10. Cookies and similar technologies

We currently do not use marketing, advertising or tracking cookies on this website.

In particular, at launch we do not use:

Strictly necessary storage or access may take place without consent where required to provide a digital service expressly requested by the user.

If technologies requiring consent are used in the future, an appropriate consent solution will be added to the website.

11. Web analytics and tracking

We currently do not use standalone web analytics or marketing tracking services.

Vercel Web Analytics, Vercel Speed Insights, Google Analytics, Meta Pixel or comparable tracking systems are not intended to be activated at launch.

If such services are used later, this privacy notice will be updated before activation and consent will be obtained where required.

12. External links

Our website may contain links to external providers, for example Google Calendar or, in the future, our social media profiles.

With ordinary external links, a connection to the relevant provider generally occurs only when you actively open the link.

Data processing on the external websites you subsequently visit is governed by the respective provider's privacy policy.

13. SSL/TLS encryption

This website uses an encrypted HTTPS connection.

This protects data transmitted between your browser and our website against unauthorised interception.

14. Retention period

We store personal data only for as long as necessary for the relevant processing purpose.

Data may also be retained where statutory retention periods apply or where needed to establish, exercise or defend legal claims.

Once the relevant purpose no longer applies and any applicable retention periods have expired, data is deleted or, where possible, anonymised.

15. Recipients of data

As part of the processing described, personal data may be transferred in particular to service providers we use.

These currently include in particular:

Service providers are involved only to the extent necessary.

16. Transfers to third countries

Some service providers we use are based or have technical infrastructure outside the European Union or the European Economic Area.

Where personal data is transferred to third countries, we take account of the transfer mechanisms provided for by the GDPR, such as an adequacy decision of the European Commission or EU standard contractual clauses.

17. Your rights

Subject to the applicable legal conditions, you have in particular the following rights:

You may contact us at any time to exercise your rights:

contact@promaticai.solutions

18. Right to lodge a complaint

Under Article 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority.

The authority responsible for our location is in particular:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
(State Commissioner for Data Protection and Freedom of Information Baden-Württemberg)

Heilbronner Straße 35
70191 Stuttgart
Germany

19. No automated decision-making

No solely automated decision-making within the meaning of Article 22 GDPR takes place through this website. The interactive AI presentation is a local simulation; it does not send input to an external AI service.

20. Payments through Stripe

For the paid AI consultation, we link to an external Stripe payment page. A connection to Stripe is established only when you actively open the payment link. We do not embed Stripe content or payment scripts.

When you make a payment, Stripe processes contact, billing and payment data as well as technical information. We receive transaction information needed to fulfil the service, such as payment status and billing details; full card details are not collected on our website.

Processing to book and fulfil the consultation is based on Article 6(1)(b) GDPR. Statutory retention obligations for accounting records are based on Article 6(1)(c) GDPR. Depending on the activity, Stripe processes data as a processor or as an independent controller, including for payment processing and fraud prevention. Information about recipients, international transfers and retention is available in Stripe’s privacy policy: https://stripe.com/privacy

21. Changes to this privacy notice

We update this privacy notice when our website, the services we use or legal requirements change.

Last updated: September 2026